Boilers On Finance Limited takes the privacy of personal data seriously and the legal and compliant treatment of this data is at the core of our operations. We therefore ask you to please read the following important information which explains how we collect, store and use your personal data.
1. Who are we?
Boilers On Finance Limited is a boiler installation provider, offering finance options to our customers.
Boilers On Finance Limited is an appointed representative of Hitachi Capital & Vendigo Finance UK Ltd, which is authorised and regulated by the Financial Conduct Authority, as a credit broker and not a lender. Credit facilities are offered from a panel of lenders.
Boilers On Finance Limited (Company No. SC430873) has its registered office at Building 1 Gateway Business Park, Beancross Road, Grangemouth, Stirlingshire, Scotland, FK3 8WX.
2. What do we mean by Personal Data?
By personal data (or personal information), we mean information that relates to you and is used to identify you, either directly or in conjunction with other material we hold.
3. How do we collect information from you?
We collect personal information about you as and when you consent to us doing so by signing our Data Consent forms, or by indicating consent on our online forms. We gather your consent in writing before entering business relations with you.
4. What type of information do we collect?
The information we collect may include your name, address, email address and phone number. Furthermore, information about your health, lifestyle and finances can be collected depending whether it is necessary for the advice we are providing. We may also ask for evidence of your identity, for example your passport, driving license, proof of residence or income.
5. Why do we collect information from you?
We use your personal information for the following:
- Provision of advice and services or to provide you with the information, products and services you have requested from us.
- To comply with legislation in relation to anti money laundering regulations and the Financial Services Act.
6. How do we protect your personal information?
Any personal information we collect, record, or use in any way, be it on computer, hard copy or in any
other form, is secured through our safeguarding processes to ensure that we meet our obligations under
the Data Protection Act 1998.
7. What are your rights surrounding your personal information?
The GDPR enhances your rights surrounding your personal data. This includes:
your consent to store/process your personal data.
- The right of access – you have the right to request a copy of any personal information we hold
on you. This will be provided in a structured format, free of charge, within 30 days of your
request. Requests can be made in writing, by phone or by email, to any of our contact details
- Mail: Gateway Business Park, Grangemouth. FK3 8WX
- Tel: 03333440785
- Email: email@example.com
- The right to rectification
you have the right to request us to rectify any of your personal data
which you believe is inaccurate or incomplete. We will respond within one month (this can be
extended by two months where the request for rectification is complex). Requests can be made
in writing, by phone or by email, to any of our contact details provided above.
- The right to erasure
you have the right to request ‘to be forgotten’, i.e. for us to delete all
records of your personal data. We will comply with your request, unless we have a legal
obligation to continue to hold your personal data, in which case we will inform you of the reason
we are unable to complete your request.
- The right to restrict processing
you have the right to ‘block’ or suppress processing of personal
data – in this case we will retain just enough information about you to ensure that the
restriction is respected in future.
- The right to data portability
you may request a copy of your personal data, in order to use it
for your own purposes across different services, e.g. moving it from one IT environment to
another in a safe and secure way. We will provide the data in a structured, commonly used and
machine-readable form, e.g. CSV files. This will be provided free of charge and within one month
(this can be extended by two months where the request is complex).
- The right to object
You have the right to object to us processing your personal data for direct
marketing purposes, and historical or statistical purposes, and we will respect this request as
soon as we receive it (by post / email / phone, details of which are provided above).
- Who do we share your personal information with?
We will only share your personal data with third parties when it is necessary for the service you have
asked us to provide, and we will have contracts/safeguards in place to ensure that they treat the privacy
of your personal data with the same importance as we do. You will be advised of the specific third
parties with whom we may share your data.
- Updates to this Policy
most recent of which, the GDPR is currently being introduced and will be enforceable from 25th May
This policy was last updated in June 2019